Frequently Asked Questions

Q: Why should I book using this website?
A: By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.

Q: What is the earliest I can Check-in?
A: Standard check-in time is 2pm.

Q: Can I arrive late?
A: Yes, please give us a call if you want to arrive after 8pm.

Q: Do you have parking for trailer?
A: Yes, on the lawn in front of the entrance or the garden.

Q: Are your rooms non-smoking?
A: Yes, all rooms at Eureka Lodge Motel are non-smoking.

Q: Do you near a restaurant?
A: Yes, guests can dine at a variety of restaurants and pubs in surrounding areas of short distances.

Q: Do you have wireless internet in guest rooms?
A: Yes, but we provide free wireless internet to all of our rooms

Q: Do you have an outdoor entertainment area?
A: Yes, we have a garden BBQ area.

Q: How close are you to the shops?
A: 2.5km, 5 minutes by car to Bridge Mall Shopping Centre with over 100 stores located in the heart of the City of Ballarat The Bridge Mall has the largest and most exciting mix of national and independent stores within Ballarat, PLUS Woolworths and Coles.

Q: How close are you to restaurants?
A: Ballarat Indian Restaurant is just 200m at the corner; Carbonis Italian Bar and Restaurant is 1.2km away; tasty Golden Crown Chinese Restaurant is 2 km away; Hungry Jack’s is 1.9 km away; McDonald’s is 2.3 km away.

Q: What is your Cancellation Policy?
A: Cancellations must be made at least 72 hours prior to check in date and time. Cancellations received less than 24 hours, the full amount for the first cancelled night will be charged.

Q: How do I guarantee by booking?
A: Credit card details are required to secure room booking or a $200 cash bond.

Q: Do you have a Pool?
A: Public Eureka Swimming Pools is just across the road.